Microsoft Teams Rooms maintenance and operations – Microsoft Teams | Microsoft Docs – Deliver better hybrid meeting experiences

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
To view updates, log in to the managed services portal and navigate to the Updates page. The Updates pane displays a high-level overview of. Teams Rooms app updates happen either via the Microsoft Store or via manual update. Updates are applied to the Universal Windows Platform.
 
 

Microsoft teams rooms update – microsoft teams rooms update

 
To view updates, log in to the managed services portal and navigate to the Updates page. The Updates pane displays a high-level overview of. Teams Rooms app updates happen either via the Microsoft Store or via manual update. Updates are applied to the Universal Windows Platform.

Microsoft Teams Rooms app version support – Microsoft Teams | Microsoft Docs – Step 2: Run the script to update the Teams Rooms app

Because Managed Services experts are reviewing update versions daily across our portfolio of devices, they address specific issues and target updates based on need. Managed updates are scheduled for rooms based on the equipment in the room and if they are not meeting Managed Services standards for applicable software and firmware.

To help our customers meet change management requirements, update deployment start on Wednesdays in the staging ring. If you have setup rings to validate the updates, the update will progress through the ring order. A new update can supersede an update that is queued up if we determine that room stability is improved based on your situation. Updates are typically applied during our nightly maintenance window — which is room local time am — am to avoid any kind of interruptions.

Then, customers must update to a supported version. To maintain a uniform standard across all our managed rooms and to allow us to efficiently identify trending issues, we will support and deploy the two latest Major or Minor Releases N, N-1 of the MTR App software as per the Support and Subscription Services Terms and Conditions.

We will automatically bring non-compliant rooms up to date, bypassing update rings as necessary. The Updates pane displays a high-level overview of update management for your rooms with the following tabs:. This view shows the relevant updates for your tenant and their respective status. To view past updates that are no longer active, select the Include past updates toggle to ON.

The detailed room view displays the relevant updates and their status under the Updates node. Rings are used to reduce the risk of issues derived from the deployment of the feature updates. This is done by gradually deploying the update to the entire site. Each ring should have a list of Microsoft Teams Room rooms and a corresponding rollout schedule.

Defining rings is generally a one-time event or at least infrequent , but IT should revisit these groups from time to time to ensure that the sequencing is still correct. The Rings tab lists all the rings in your tenant.

There are three preconfigured rings:. Staging : Assign rooms to the Staging ring, which is your testbed. All new updates will roll out here first. Generally, you will want to ensure that your staging ring represents rooms with the diversity of device types in your environment. If there are certain types of rooms with an uncommon configuration or a history of seeing issues, please consider representing them in Staging. General : By default, all rooms are placed in this ring.

Most of the room devices being used across the enterprise fall into this category. Executive : This group should include your most high-profile rooms where you want to minimize disruption proactively. A good example is a large conference room used for executive meetings or large team meetings.

Once the update commences on this ring, this is the time to deploy in this ring. For example, if the duration is 5 days, it will deploy over 5 days to the rooms in this ring once the update starts on this ring. The test period starts after the rollout is completed, and once complete, the update moves to the next ring.

Creating Custom Rings Navigate to the Rings tab. Click Add ring. Specify the order in which this ring will receive the update, where 1 is first, and 9 is last. Give this ring a name. Provide a description if desired. Specify the number of days the update will roll out in this ring.

Specify the test period. Click Submit. Managed services orchestrate updates throughout your organization. However, you have the visibility and control to intervene if needed. Here are the ways:. If you push an update that is still in our validation pass, you might encounter issues we already know about. In such cases, incident resolution for such rooms will be on a best-effort basis. For example, if you remove Teams Rooms from the domain after it gets domain joined, the trust relationship will be lost.

In this situation, sign in to the device by using a local administrator account. A consumer TV that’s used as the front-of-room display might cause stability issues with Teams Rooms for the following reasons:. Known symptoms include a black or gray screen on the front-of-room display, or the Teams Rooms console becomes unresponsive after waking from standby mode. Team Admin Center only identifies valid certified firmware.

If uncertified firmware is updated on the device by means other than Teams Admin Center, Teams Admin Center will provide the old firmware. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. In this article. In a meeting that includes more than nine remote participants, the meeting is presented in dual front-of-room displays, and when content isn’t being shared, the participants who are sharing video might appear as participants sharing audio-only.

Also, the number of participants displayed in the dual front-of-room displays as sharing audio-only is smaller than the actual number of such participants in the meeting. This issue is caused by an audio condition in Windows 10 20H2. To fix this issue, upgrade to version 4. To fix this issue, use the Microsoft Teams Rooms recovery tool.

A Windows 10 device is updated from version to version Version isn’t supported for Teams Rooms. As of March 27, , version is more than days old.